License failed - You are offline

1 min. readlast update: 11.22.2023

When starting a Naviate command, the license dialog comes up which states that "You are offline". If you run a Naviate Subassembly, then the error might present as "Naviate XX License Rejected - RTLM Result is 'failed" on the command line. If you take a Naviate command from the Ribbon/Tool Palette, then the License Information dialog comes up.

To solve this issue, please download and install the hotfix found here: NVC3DLicenseUrlFix.exe 

Close down Naviate before running the hotfix. 

If you are responsible for the IT-systems and need to push this hotfix out to your user, you can use the parameter '-s' to run this hotfix silently (without user interaction).

This issue is caused by an incompatible website for the license check. This can be solved manually by navigating to the folder: C:\Users\<your user>\AppData\Local\Symetri\NVC3D 

Open the file NvLicensing.ini and replace the OnlineURL to the following:


Save the file and then start Naviate again. 



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