<h2>Problem</h2>
<p>If you have upgraded or modified your PC hardware, you may receive the following error message when you start Revit - Machine fingerprint has changed since activation</p>
<p><img src="https://cdn.livechat-files.com/api/file/kb/file/10075403/6829f768e0-7bccbce2027a37ff4e8f.png"></p>
<h2>Solution</h2>
<p>If you are assigned a multi user license, you can log out of Naviate and then restart Revit and log in again.</p>
<p>If you are assigned a single user license, you can contact us at <strong><span style="text-decoration: underline;"><a rel="noopener" href="https://support.naviate.com/get-support-on-your-naviate/">Support</a></span></strong></p>

PROBLEM

If you have upgraded or modified your PC hardware, you may receive the following error message when you start Revit - Machine fingerprint has changed since activation




SOLUTION

If you are assigned a multi user license, you can log out of Naviate and then restart Revit and log in again.

If you are assigned a single user license, you can contact us at

Machine fingerprint has changed since activation

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